- Boarding fees are calculated on a per calendar day basis, which include the day of check-in and check-out.
- There is no increased rate for peak periods however boarding over public holidays are charged at an additional 50% rate (& 100% on Christmas Day).
- Out of hours arrivals and departures are via prior exception only, and will incur a $35.00/hour surcharge on standard days and a $70.00/hour surcharge on public holidays. Please see our opening hours for more information.
- We ask that a 50% deposit be made upon, or prior to arrival and the balance finalised upon departure.
- During peak periods cancellations later than 1 week prior to the intended stay will incur a 25% cancellation fee.
- Payments can be made by cash, EFTPOS or EFT.
- All pets must receive a health check by a qualified veterinarian prior to their stay. Please refer to the appropriate health check requirements for your pet.
Luna's Lesson Of The Week
Did you know that Guinea Pigs are extremely prone to heat stress during Summer? If kept outdoors, make sure your guinea pig's enclosure is situated in a shady, cool area out of the direct sun. Always provide your guinea pig with a fresh supply of water and check on them regularly during the day.